Privacy Policy

Effective Date: October 8, 2026

The Home Alliances ("The Home Alliances," "we," "our," or "us") respects your privacy and is committed to providing transparency about how personal information may be collected, used, and shared when you visit our website or contact us.

This Privacy Policy applies to https://thehomealliances.com/ and its associated service pages.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

Information You Voluntarily Provide

When you call us, you may voluntarily provide information such as your name, telephone number, service location, property-related concerns, and other details necessary to understand your service requirements.

Call-Related Information

When you contact us by telephone, information such as your telephone number, call date, call time, call duration, and related call-routing information may be processed to facilitate your enquiry and operate our service.

Website and Technical Information

When you visit our website, certain technical information may be collected through website infrastructure or analytics technologies, where implemented. This may include IP addresses, browser information, device characteristics, referring pages, and website interaction data.

2. How We Use Information

Information collected through our website and telephone interactions may be used to:

• Understand and respond to service enquiries.

• Facilitate connections with independent local service providers.

• Route telephone calls to participating providers.

• Maintain and improve website functionality and service operations.

• Monitor service performance and prevent fraudulent or unauthorized activity.

• Comply with applicable legal and regulatory requirements.

3. Sharing of Information

We may share information relevant to your service enquiry with participating independent service providers to facilitate a potential service connection.

We may also use third-party vendors that provide website hosting, call routing, analytics, technical support, and related operational services.

Information may be disclosed where required by applicable law or valid legal process.

Independent service providers may have their own privacy practices. We encourage users to review those practices when engaging directly with a provider.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to support essential website functionality and, where enabled, understand website usage and performance.

The types of cookies and tracking technologies used depend on the tools implemented on the website.

You may be able to manage certain cookies through your browser settings. Additional choices will be provided where required by applicable law.

5. Telephone Communications

Our services are primarily accessible through inbound telephone calls.

When you call us, your call may be routed to an independent service provider or a participating call-handling service.

Call-related information may be processed for routing, operational administration, service quality, fraud prevention, and other legitimate business purposes.

Where calls are recorded, any legally required recording notices and consent procedures will apply.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service operations, legitimate business needs, dispute resolution, and compliance with applicable legal obligations.

Retention periods may vary depending on the type of information and the systems involved.

7. Information Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we process.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise other applicable privacy choices.

To submit a privacy-related request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

9. Third-Party Service Providers and Links

Our website may contain links to third-party websites or facilitate connections with independent service providers.

We are not responsible for the privacy practices of independent third parties. Their handling of information is governed by their respective privacy notices and applicable law.

10. Children's Privacy

Our website and services are intended for adults seeking home-related services and are not directed toward children under the age of 13.

We do not knowingly solicit personal information directly from children under 13. If we become aware that such information has been collected inappropriately, we will take appropriate steps to address it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, information practices, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

12. Contact Information

For privacy-related questions or requests, please contact:

The Home Alliances

16192 Coastal Highway

Lewes, DE 19958

Email: hello@homealliances.com

Phone: (866) 203-8590

Website: https://thehomealliances.com/